Hardware Services

APEX Benchworks

Repair, upgrade, rebuild, and validate the computer you already own.

  1. Tell us PC + problem
  2. Plan Scope + BOM
  3. Handoff Drop off / ship
  4. Benchwork Repair / upgrade
  5. Validate Test + verify
  6. Return Pickup / return

APEX Benchworks is the hardware-services bench within Luminary Labs, focused on desktop PCs, gaming systems, custom builds, and high-value home computers.

Purpose

Make the machine you have work the way you need it to.

We combine careful hardware work with transparent parts selection, BIOS configuration, and testing tied to the outcome you actually asked for.

The work

A clear path from the problem to a tested result.

Each job moves through a defined bench process so scope, approvals, and results stay understandable.

  1. 01

    Describe the machine

    Send the specifications you know, photos, symptoms, your budget, and the result you want.

    Specs · photos · symptoms · goals
  2. 02

    Plan and quote the work

    Known upgrades receive an upfront parts BOM. Unknown failures begin with diagnosis before replacement parts are approved.

    Compatibility · BOM · labor · approval
  3. 03

    Local handoff or shipping

    Local jobs can be arranged for handoff. Approved mail-in jobs receive a shipping plan appropriate to the machine.

    Handoff · packaging · intake documentation
  4. 04

    Benchwork

    We complete the approved repair, upgrade, rebuild, cooling work, customization, or component installation.

    Hardware · cooling · lighting · assembly
  5. 05

    Configure and validate

    Relevant BIOS, firmware, thermals, memory, storage, graphics, networking, and stability checks are performed around the job.

    BIOS · stress testing · thermals · benchmarks
  6. 06

    Return with results

    The machine comes back with a concise record of the approved work and the validation performed.

    Work summary · validation · pickup or return
Capabilities

Specific work for specific machines.

Jobs can combine categories when a machine needs more than one kind of work.

Transparent by Design

Known upgrades can be quoted upfront. Unknown failures begin with a diagnostic and move to a repair BOM after inspection.

Clear results

Validation based on your specific needs.

Testing is selected around the work performed and your stated goals rather than forcing every machine through the same benchmark list.

Performance

Does the upgraded system deliver?

CPU / GPU
Load testing
Workload
Goal-specific checks
Benchmarks
Where useful
Thermals

Does it stay under control?

CPU / GPU
Temperature review
Fans
Operation and curves
Airflow
Cooling behavior
Stability

Does the machine remain reliable?

Memory
Testing as needed
Storage
Health checks
Boot
Cold boot / restart
Configuration

Is the hardware actually configured?

BIOS / UEFI
Reviewed
XMP / EXPO
When appropriate
Network
When relevant
Repair request

Start with the machine you have.

You do not need to diagnose it yourself. Give us the useful facts, what is happening, and the outcome you want.

This form prepares an email draft addressed to Luminary Labs. Nothing is submitted automatically; you review and send the message from your email app.

Contact
Your computer
What do you need?
Problem or desired outcome
Additional information